Effective date: 11 July 2026
Last updated: 11 July 2026
1. Introduction
Restorative Seed Society, also referred to in this Privacy Policy as “RSS Ghana”, “RSS”, “we”, “us” or “our”, respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit: https://rssghana.org/
It also explains your rights and how you may contact us about your personal information.
Restorative Seed Society is a Ghanaian non-profit organisation based in Bolgatanga, Upper East Region, Ghana.
2. Who Is Responsible for Your Information?
Restorative Seed Society is responsible for determining how personal information collected through this website is used and protected.
Our contact details are:
Restorative Seed Society
3rd Floor, MOFA Building Ministries
Bolgatanga, Upper East Region
Ghana
Email: info@rssghana.org
Website: https://rssghana.org/
3. Information We May Collect
The information we collect depends on how you use our website and interact with us.
We may collect the following information:
Information you provide directly
You may provide personal information when you:
- contact us through a website form;
- send us an email;
- enquire about volunteering, partnerships, projects or employment;
- make or express interest in making a donation;
- subscribe to newsletters or project updates;
- register for an event, programme or activity;
- submit feedback, comments or enquiries; or
- communicate with RSS Ghana in another way.
This information may include:
- your name;
- email address;
- telephone number;
- organisation or employer;
- job title;
- postal address;
- donation or payment-related information;
- volunteering or partnership interests;
- the content of your message; and
- any other information you choose to provide.
Information collected automatically
When you visit our website, limited technical information may be collected automatically, including:
- Internet Protocol address;
- browser type and version;
- device type;
- operating system;
- referring website;
- pages visited;
- date and time of access;
- approximate geographical location; and
- website usage and performance information.
This information may be collected through cookies, server logs, security tools and analytics services.
4. How We Use Personal Information
We may use personal information to:
- respond to enquiries and messages;
- provide information about our programmes, projects and activities;
- manage relationships with donors, partners, volunteers and stakeholders;
- process and acknowledge donations;
- communicate about events, campaigns and opportunities;
- send newsletters or updates where consent has been provided;
- manage applications for employment, volunteering or partnerships;
- improve our website and services;
- understand how visitors use the website;
- maintain the security and functionality of the website;
- prevent fraud, misuse and unauthorised access;
- comply with legal, regulatory, financial and reporting obligations; and
- protect the rights, property and safety of RSS Ghana, our beneficiaries, staff, partners and website visitors.
We will not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.
5. Legal Basis for Processing
Where applicable, we process personal information on one or more of the following grounds:
- you have given your consent;
- processing is necessary to respond to your request;
- processing is necessary to perform an agreement or take steps before entering into an agreement;
- processing is necessary to comply with a legal obligation;
- processing is necessary for our legitimate organisational interests, provided those interests do not unfairly override your rights; or
- processing is necessary to protect the vital interests of an individual.
You may withdraw your consent at any time where consent is the basis for processing.
6. Donations and Payments
Where donations are accepted through this website, payments may be processed by a bank, payment service provider or other third-party financial institution.
RSS Ghana may receive information such as:
- your name;
- contact details;
- donation amount;
- transaction date;
- payment reference; and
- confirmation that a payment was completed.
We do not normally store complete bank card details on our website. Payment providers process financial information according to their own privacy and security policies.
Before making a payment, you should review the privacy policy and terms of the relevant payment provider.
7. Cookies
Our website may use cookies and similar technologies.
Cookies are small text files placed on your device when you visit a website. They may be used to:
- make the website function correctly;
- remember preferences;
- improve website performance;
- measure website traffic and usage;
- support security features; and
- enable embedded content or third-party services.
Cookies may include:
Essential cookies
These are required for the website to work properly and may support security, navigation and website administration.
Analytics cookies
These help us understand how visitors use the website, including which pages are visited and how the website performs.
Third-party cookies
Third-party content, such as maps, videos, social media links or payment services, may set their own cookies.
Where required, non-essential cookies will only be activated after you provide consent. You may also control or delete cookies through your browser settings.
Disabling some cookies may affect the operation of certain website features.
8. Google Maps and Embedded Content
Our website may include embedded content from third-party platforms, including Google Maps, social media websites, videos or other external services.
Embedded content may collect information about you, use cookies and track your interaction with that content, particularly where you are logged into the relevant third-party service.
These third parties process information according to their own privacy policies. RSS Ghana does not control how external platforms collect or use information.
9. Social Media
Our website may provide links to RSS Ghana’s social media pages, including Facebook and LinkedIn.
When you click a social media link or interact with social media content, the relevant platform may collect information about your visit. Your use of those platforms is governed by their respective privacy policies and account settings.
10. Sharing Personal Information
We do not sell or rent personal information.
We may share information with trusted third parties where reasonably necessary, including:
- website hosting and technical-support providers;
- payment processors and financial institutions;
- email and communication service providers;
- website analytics and security providers;
- professional advisers, auditors and consultants;
- project partners, funders or service providers where appropriate;
- government agencies, regulators, law-enforcement bodies or courts where required by law; and
- another organisation involved in a restructuring, merger or transfer of an RSS Ghana programme or operation.
Third parties acting on our behalf are expected to use personal information only for authorised purposes and to protect it appropriately.
Where reports are shared with donors, partners or the public, RSS Ghana will ordinarily use anonymous or aggregated information unless consent has been obtained or disclosure is otherwise permitted by law.
11. Photographs, Videos and Project Stories
RSS Ghana may publish photographs, videos, testimonials, case studies and stories relating to its programmes and community activities.
Where individuals can be identified, RSS Ghana will seek appropriate consent or rely on another lawful basis before publication, particularly when content involves children or vulnerable individuals.
Requests concerning the removal or correction of identifiable photographs or stories may be sent to info@rssghana.org.
12. Children’s Privacy
Our website is not intended to collect personal information directly from children without appropriate consent or supervision.
Where RSS Ghana processes information about children as part of its programmes, we take additional steps to protect their privacy and safety. This may include obtaining consent from a parent, guardian or authorised representative where required.
We encourage parents and guardians to supervise children’s use of the internet.
13. International Data Transfers
Some service providers used by our website may store or process information outside Ghana.
Where personal information is transferred internationally, RSS Ghana will take reasonable steps to ensure that appropriate protections are in place, in accordance with applicable data-protection requirements.
14. Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfil the purpose for which it was collected;
- maintain appropriate project, donor and financial records;
- respond to enquiries;
- resolve disputes;
- meet reporting requirements; and
- comply with legal, contractual and regulatory obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of.
15. Information Security
RSS Ghana takes reasonable administrative, technical and organisational measures to protect personal information against:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- disclosure; and
- destruction.
These measures may include secure hosting, access controls, software updates, backups, security monitoring and restrictions on staff access.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Visitors should avoid sending highly sensitive or confidential information through unsecured website forms or email.
16. Your Rights
Subject to applicable law, you may have the right to:
- request confirmation that we process your personal information;
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of information where appropriate;
- object to certain uses of your information;
- request restriction of processing;
- withdraw consent;
- request information about how your data is used;
- request a copy of certain information in a usable format; and
- lodge a complaint with the appropriate data-protection authority.
Some rights may be limited where RSS Ghana is required to retain information for legal, safeguarding, financial, contractual or public-interest reasons.
17. Marketing Communications
We will only send marketing emails, newsletters or campaign updates where:
- you have requested them;
- you have provided consent; or
- another lawful basis permits the communication.
You may unsubscribe at any time by:
- using the unsubscribe option in the communication; or
- emailing info@rssghana.org.
We may still send essential administrative messages relating to an enquiry, donation, programme or existing relationship.
18. External Links
Our website may contain links to third-party websites.
RSS Ghana is not responsible for the privacy practices, content, availability or security of external websites. We encourage you to read the privacy policy of every website you visit.
19. Data Breaches
Where a personal-data breach occurs, RSS Ghana will assess the risk, take appropriate steps to limit harm and make any notifications required by applicable law.
20. Complaints
Questions, concerns or complaints about the use of personal information should first be directed to:
Email: info@rssghana.org
You may also have the right to contact Ghana’s Data Protection Commission or another relevant supervisory authority.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to our website;
- changes to our programmes or services;
- changes to third-party providers;
- legal or regulatory developments; or
- improvements to our privacy practices.
The latest version will be published on this page with an updated revision date.
22. Contact Us
For privacy questions, requests or complaints, contact:
Restorative Seed Society
3rd Floor, MOFA Building Ministries
Bolgatanga, Upper East Region
Ghana
Email: info@rssghana.org
Website: https://rssghana.org/